Question: ProjectScope Business Case: Developing Business Model to continue operations with any down time. Building Teams and Standard operating procedure to deal with different scenarios. Helping

ProjectScope

Business Case: Developing Business Model to continue operations with any down time. Building Teams and Standard operating procedure to deal with different scenarios. Helping Clients like Amazon, Fedex, UPS to handle shipment.

Problem/Opportunity Statement:

In the past weeks, customers reported that the time to deliver goods or items are not within the limits of policy specification indicated on the website. The reports states that 35% of items delivered arrives later than the set time "within 3 days of order" expectation. This has resulted in a loss of $190,000 which has been used to compensate customers, by given them a 10% refund on late deliveries.

Goal Statement:

Eliminate all kinds of defect from customer delivery process. Time rate of delivery process should be reduced by 6% within 3 months on all customer online orders. By the end of December 2022, all deliverables should be shipped within 24 hours of ordering.

Project Constraints:The project must be completed within 16 weeks. The cost of reestablishment and improvement must not exceed the amount of

$7000.00

Stakeholders:Warehouse employees, shipment centers employees Ecommerce experts' employees, customers, managers, supervisors, stockholders

Project Scope:The process begins when the customers submit their online orders. It gets completed when the delivery personal knocks at customer's door or leaves in the customer located cabins for pick up.

Project Assumptions:All mangers with their respective team will attend a three-day LSS training course, Team members must attend bi- weekly meetings. Warehouse is just for ready to delivery and nothing less.

Customer Requirement Statement:The delivery time must be between 1 and 3 days just after customer submit orders. The shipment proceedings must be done within 24 hours.

Project schedule with Milestones

List the high-level project milestones (e.g., commencement, planning, building, testing, and delivery) as well as the deliverables. List any criteria that are expressly not included in the scope as well.

  • Milestone Deliverable: project start-up, approval of the project's charter, plan, and timetable.
  • warehouse design: blueprint, a list of the supplies and tools that need to be bought
  • construction site preparation: List of approved vendors, vendor quotations, vendor goods and equipment, construction timetable
  • Construction requirements: constructing the structure, installing the utilities, the equipment, the security systems, and the WMS computer system
  • Customer occupancy: Client and government inspections are complete, and the client has given their approval.
  • Project completion: evaluation, learnings, project report.

Project Organization

Measurement Plan:

Output (Y)

Delivery time should always be in the daytime of the week.

Units

Time; hours, minutes, seconds

Type of Measure

continuous

Purpose

In order to determine how well the process is performing relative to

the customer requirement

Operational Definition

To ensure within 24 hours of delivery process after orders The

order should be completed in not more than 24 hours by the staff/ team collecting the order.

Data Source and Location

Online Orders, Consumer online survey

Method

Survey, Customer comments and delivery complain counts

Person(s) Responsible

Project Leader, Staff management delivery and shipment

Date and Time

9/9/2022

Sample Size

1000 sample size. Measure all online length of ordering on the first 20 orders of 24 hours, 7 days in a week four consecutive weeks,the whole day.

  • This plan has 100 sampling events - seven sampling perday for 24 hour workingdays
  • More emphasis on the working days of theweek
  • Sampling length is 24 hours for fourweeks
  • Subgroup size is7

Stratification Factors

  • Deliverydepartment,
  • Number ofitems
  • Accepted currency (Dollars, Euro & Pounds) forpayment
  • Warehousestaff
  • By end of December, Monday - Saturday,24 hours Delivery complaints

  • Online orderingcomplaints
  • U.S. UK andCanada

Change control plan

create a backup plan in case bad weather causes construction delays by adding buffer time to the timetable.

Implement stringent safety standards, offer training, and mandate workers' compensation to prevent construction delays and additional expenses associated with worker injuries.

a need for insurance

Regular connection with the government board; rigorous assessment of all regulations; opposition from the government; building delays or cancellations.

Quality of the materials or equipment Delays in the construction or installation, unsatisfactory results for the client Careful supplier evaluation, having backup suppliers.

Risk Management / Contingencies

The following are possible restrictions that could harm the project's chances of success.

Available resources include: supplies, personnel, and machinery.

The external dependencies listed below have direct or indirect effects on the project.

Supplier dependability (on-time delivery and quality)

Equipment manufactures dependability

Question:

A detailed Activity on Network (AON) showing all tasks in the project.

Develop a table showing the tasks, their immediate predecessors and the duration of the task.

Convert information from the table to an AON including:

  • All task required to complete the project
  • The relationships between the task
  • The duration of each task

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