Question: Protecting Your Data from Data Breaches How should customers be informed of the breach (e-mail, snail mail, phone call)? What reassurances should the company provide?

Protecting Your Data from Data Breaches

How should customers be informed of the breach (e-mail, snail mail, phone call)? What reassurances should the company provide? If information is exposed that might lead to identity theft, should the company be responsible for compensating affected customers? Should the company be required to provide credit report monitoring to affected customers to help detect potential identity theft? For what period of time should the company accept responsibility for any identity theft that occurs?

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