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Provide a critical reflection on each department outlining which services, aspects and operational factors you should further investigate to help improve customer satisfaction. Express the

Provide a critical reflection on each department outlining which services, aspects and operational factors you should further investigate to help improve customer satisfaction. Express the negative responses collected as percentages in each category and explain how this could be improved.

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Department 1 Customer Service Services 85 of customers reported satisfaction with the product range and availability but 15 felt that the store didnt ... blur-text-image

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