Provide the sample of answer for the table

Key Performance Indicators (KPIs) should be specific, measurable, achievable, relevant and time- bound (SMART) so it is clear on what needs to be delivered, by whom and the quality is expected. The following are examples of common KPIs in contracts:| Reporting KPI Stretch Reason for Indicator Target Target Period Achievement To measure estimated Quarterly of contract savings driven from the S S+ cost savings project Analysis Customer or To measure customer 80% satisfied 80% very Quarterly business satisfaction satisfaction satisfied Survey Assess level of To measure compliance %+ with contract % compliant compliance compliance Quarterly requirements Operational To measure average time AVE. Time AVE. Time efficiency to deliver key services (e.g. 3 days) (e.g. 1 day) Quarterly Level of spend To measure contract spend as opposed to off- 95% 99% under contract Quarterly contract spend Service To measure and 5% 10% improvement incentivise continuous improvement Quarterly achieved improvement improvement