Question: pts.) 5. a) What is meant by encoding and what is meant by decoding? In the communication process, who does encoding and who does decoding?

pts.) 5. a) What is meant by encoding and what is meant by decoding? In the communication process, who does encoding and who does decoding? (6/2) b) Discuss the importance of appropriate encoding and accurate decoding when it comes to communication in organizations. (12 pts.)

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