Pueblo Hospitality, Inc. (PHI) operates a chain of 48 hotels located in several states. Stephanie Putnam...

 

 

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Pueblo Hospitality, Inc. (PHI) operates a chain of 48 hotels located in several states. Stephanie Putnam is the president and CEO of PHI. PHI's hotels are in the economy lodging segment. A typical economy lodging hotel has an average of 84 rooms, although PHI's hotels average 117 rooms. Properties are staffed by a general manager, front desk staff of 6 persons, a head housekeeper, 7 housekeepers, and a maintenance worker. Except for the general manager, employees are paid hourly and their assigned hours vary based on demand. PHI uses the following performance benchmarks. Measure Target Revenue per available room (RevPAR) 2% increase from prior year Customer satisfaction 7.5 Housekeeping productivity 30 minutes per room 7.0 Audit score Prepare an analysis of revenue per available room (RevPAR). Your analysis should cover revenue, profit, average revenue per available room and average competitor revenue per available room. Prepare interactive data visualizations to present to the CEO Pueblo Hospitality, Inc. (PHI) operates a chain of 48 hotels located in several states. Stephanie Putnam is the president and CEO of PHI. PHI's hotels are in the economy lodging segment. A typical economy lodging hotel has an average of 84 rooms, although PHI's hotels average 117 rooms. Properties are staffed by a general manager, front desk staff of 6 persons, a head housekeeper, 7 housekeepers, and a maintenance worker. Except for the general manager, employees are paid hourly and their assigned hours vary based on demand. PHI uses the following performance benchmarks. Measure Target Revenue per available room (RevPAR) 2% increase from prior year Customer satisfaction 7.5 Housekeeping productivity 30 minutes per room 7.0 Audit score Prepare an analysis of revenue per available room (RevPAR). Your analysis should cover revenue, profit, average revenue per available room and average competitor revenue per available room. Prepare interactive data visualizations to present to the CEO