Q$\mathrm{.}1\mathrm{.}1$:

$1.$ Nomsa inputs details about the available flower inventory into the computerized system:

$-$ Major component: Data Input.

$-$ Justification: Inputting details about inventory involves entering data into the system, which is the primary function of the Data Input component. Nomsa is adding information about flower types, quantities, and prices into the system.

$2.$ Nomsa utilizes digital records to analyze past order data:

$-$ Major component: Data Storage.

$-$ Justification: Digital records store past order data, allowing Nomsa to access and analyze it for insights into popular flowers, customer preferences, and purchasing trends. This demonstrates the role of Data Storage in retaining and organizing information for future use.

$3.$ The computerized system handles incoming online orders:

$-$ Major component: Processing.

$-$ Justification: Handling incoming online orders involves processing them through the system, managing real$-$time inventory updates, and generating reports. This aligns with the Processing component, which encompasses activities like data manipulation, calculation, and decision$-$making.

$4.$ Nomsa refers to the system's dashboard to gather insights:

$-$ Major component: Output.

$-$ Justification: The system's dashboard presents information in a user$-$friendly format, enabling Nomsa to gather insights into current orders, delivery schedules, and customer preferences. This exemplifies the Output component, which involves presenting processed information to users in a comprehensible manner.

Q$\mathrm{.}1\mathrm{.}2$:

a$)$ Human Resources Information System $($HRIS$)$: The HRIS can support decisions related to employee scheduling, performance evaluation, and training needs. For instance, Nomsa can use the HRIS to create employee schedules based on sales forecasts and analyze employee performance metrics to identify training opportunities or recognize high$-$performing staff members.

b$)$ Financial Information System $($FIS$)$: The FIS can aid in financial decision$-$making by providing insights into revenue, expenses, and profit margins. Nomsa can use the FIS to track sales trends, monitor expenses, and analyze financial reports to make informed decisions about pricing strategies, budget allocations, and investment opportunities.

c$)$ Inventory Management System $($LIS$)$: The LIS supports decisions regarding inventory levels, procurement, and product offerings. Nomsa can use the LIS to optimize inventory levels by analyzing sales data, track stock movements in real$-$time, and forecast demand to ensure adequate stock availability while minimizing excess inventory costs.

Q$\mathrm{.}1\mathrm{.}3$:

Computer Literacy: Refers to the ability to use computers and perform basic tasks such as operating software programs, navigating the internet, and using productivity tools like word processing and spreadsheets. In the context of Nomsa's flower shop, computer literacy would involve skills like using the inventory management system, processing online orders, and accessing digital records.

Information Literacy: Encompasses the ability to effectively locate, evaluate, and utilize information from various sources to solve problems, make decisions, and communicate effectively. In Nomsa's flower shop, information literacy would involve skills like analyzing sales data to identify trends, interpreting financial reports to make strategic decisions, and accessing relevant information to address customer inquiries or concerns.

The main difference between computer literacy and information literacy is that computer literacy focuses on the technical skills needed to interact with computers and software, while information literacy emphasizes the critical thinking and analytical skills required to effectively manage and utilize information.

Q$\mathrm{.}1\mathrm{.}4$:

$1.$ Streamlining Sales: Nomsa can use the information system to process orders efficiently, track sales in real$-$time, and generate invoices or receipts for customers.

$2.$ Optimizing Inventory: The system can help Nomsa monitor inventory levels, track stock movements, and automate reordering processes based on demand forecasts.

$3.$ Improving Customer Service: Nomsa can utilize the system to maintain customer records, track order histories, and personalize services based on individual preferences or purchase patterns.

Step $2$

Q$\mathrm{.}1\mathrm{.}5$:

The four basic components of Nomsa's flower shop information system would consist of:

$1.$ Hardware: This includes computers, servers, terminals, and other physical devices necessary for data processing and storage.

$2.$ Software: This encompasses the applications and programs used to input, process, store, and output data, such as inventory management software, order processing systems, and analytical tools.

$3.$ Data: Refers to the information stored in the system, including inventory records, customer databases, sales transactions, and historical data for analysis.

$4.$ People: This component represents the indivi