Question: Q# 1 a . ( 5 0 including 5 for references ) For the customer payback period, is an arrow appropriate? In what direction would

1

. (50

including

5

for references

)

For the customer payback period, is an arrow appropriate? In what direction would we expect the arrow to show for an improvement? In what direction should the arrow be for the FX

2 ?

Briefly explain your answer.

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