Q$\mathrm{.}1.$ The two actions that drive your response when reacting to a physical altercation is evade and deflect

True

False

Q$\mathrm{.}2.$ All workplace violence incidents must be reported

True

False

Q$\mathrm{.}3.$ It is not necessary to concern yourself with non$-$verbal or behavioral cues when assessing a situation

True

False

Q$\mathrm{.}4.$ You can call law enforcement at any time you feel you require their assistance

True

False

Q$\mathrm{.}5.$ All of the following are examples of appropriate proactive communications except:

Please tell me what's bothering you

I understand how frustrating this must be for you.

I$\text{'}$m sorry this happened. Let's find a way to fix it$.$

This is not my job; you will have to talk to someone else.

Q$\mathrm{.}6.$ OODA stands for:

Observe, Orient, Defend, Act

Orient, Objectify, Defend, Aquire

Observe, Orient, Decide, Act

Object, Observe, Deflect, Accuse

Q$\mathrm{.}7.$ Common risk factors included all but:

Strained family relationships

Working with someone you don't like

High stress environment

Less secure areas

Q$\mathrm{.}8.$ Which example should be avoided to ensure personal safety?

Tucking long hair away so it can't be grabbed

Avoid items around your neck such as lanyards, stethoscopes, and ties

Wearing earrings and necklaces

Ensuring you avoid having items in your pockets that could be used as weapons like trauma sheers, IV start kits, etc.

Q$\mathrm{.}9.$ Which stage of the Assault Cycle does this behavior match? $$Two employees are arguing loudly in the hallway about their working relationship. One accuses the other of setting them up for failure and looking bad in front of their supervisor. Tensions escalate and one pushes the other into a wall shouts $$You better watch your back!$$ Then rushes off down the hallway.$$

Stage $1$

Stage $2$

Stage $3$

Stage $4$

Q$\mathrm{.}10.$ Which stage of the Assault Cycle does this behavior match? $$Patient$$s husband is pacing and nervous looking as he waits in the waiting room for his wife to have her surgical procedure.$$

Stage $1$

Stage $2$

Stage $3$

Stage $4$

Q$\mathrm{.}11.$ Which stage of the Assault Cycle does this behavior match? $$Home health care worker is confronted by the son of a client who claiming that his mother$$s treatment is not working.$$

Stage $1$

Stage $2$

Stage $3$

Stage $4$

Q$\mathrm{.}12.$ What type of Workplace Violence does this scenario match? Scenario: While Sally is cleaning an empty patient room, her husband walks into the unit unexpectedly and pushes her against the wall

Patient$/$Client

Worker$-$on$-$Worker

Personal Relationship

Criminal Intent

Q$\mathrm{.}13.$ What type of Workplace Violence does this scenario match? Scenario: An Emergency Department patient kicks the attending doctor in the chest

Patient$/$Client

Worker$-$on$-$Worker

Personal Relationship

Criminal Intent

Q$\mathrm{.}14.$ What type of Workplace Violence does this scenario match? Scenario: An employee who has been terminated says $$I am so mad I$$m going to punch Theresa $($his supervisor$)$

Patient$/$Client

Worker$-$on$-$Worker

Personal Relationship

Criminal Intent

Q$\mathrm{.}15.$ What type of Workplace Violence does this scenario match? Scenario: A home health care nurse is assaulted by a stranger on her way to a home visit.

Patient$/$Client

Worker$-$on$-$Worker

Personal Relationship

Criminal Intent