Question: Q . 2 . 1 0 Consider improving service quality in a restantant. What are the KPP ' s and KPPOV's that you should consider

Q.2.10 Consider improving service quality in a restantant. What are the KPP's and KPPOV's that you should consider and how likely do these relate to customer CTQ,s?
Q.2.10 Consider improving service quality in a restantant. What are the

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