Question: Q. Create a Communication Chart for the following (COMMUNICATION CHART DIAGRAM ONLY) An insurance enterprise (BIE) located in Bahrain has two other branches in Saudi
Q. Create a Communication Chart for the following (COMMUNICATION CHART DIAGRAM ONLY)
An insurance enterprise (BIE) located in Bahrain has two other branches in Saudi Arabia and Oman provides two insurance programs to two types of customers (i.e., individuals/businesses). The Life insurance program is composed of three packages, a Personal insurance package, Health insurance package, and Life insurance package. The Non-life insurance program is composed of Car insurance package, Building insurance package, and Business insurance package. Each insurance package is provided by two major departments Life department and Non-life department. Each of the departments is headed by one department manager and each of the divisions is headed by one division supervisor. Also, each insurance package is assigned one Sales Agent. Customers normally get an access to their packages through phone, website, or by personal attendance. There are many types of data that are analyzed in insurance data analytics. These include personal information such as place of residence, (location, marital or family status, education, occupation, income level and other customer data (concerning their driving habits, etc.). Information gathered by Internet of Things (IoT) sensors. For homes, sensors for vehicles and vehicle maintenance history. Moreover, healthcare data and records of insured persons (especially in health insurance) is collected and processed by insurance and related companies. Insurance claims history and incident-related information is checked to prevent fraud or to decide about premiums. It is also possible to collect open-source content which is free to use without permission and social data related to insured persons. Information is collected from a variety of sources in insurance, such as social networks, including Facebook, LinkedIn, Instagram, etc., and other public sources, e. g. registries, statistical data. Companies call logs are also often checked to analyze possible scenarios of claims management and monitor the quality of services. The three branches of the company are connected via local area networks. Each branch has 50 personal computers, 50 personal printers, and are connected via a switch.
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