Question: q , is a newer methodology that attempts to optimize relationships with value delivery network partners as part of the overall CRM strategy. It is

q,

is a newer methodology that attempts to optimize relationships with value delivery network partners as part of the overall CRM strategy. It is instrumental in managing channel 'conflicts, much of which can detract from a successful CRM effort.

Partner relationship management

Contact management

Knowledge management

Sales force automation

A value delivery network

q, is a newer methodology that attempts to optimize relationships with

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