Question: q , is based on four pillars, namely the systems approach, a customer focus, people involvement and a process of continuous improvement. a . Total

q, is based on four pillars, namely the systems approach, a customer focus, people involvement and a process of continuous improvement.
a. Total Quality Management
b. The systems approach to management
c. Quantitative management
d. Contingency management
q, is based on four pillars, namely the systems approach, a

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