Question: Q1 a) b) Describe four differences between services and merchandise retailers that create challenges for retailers. Explain these challenges, and give examples to show how

a) Q1 a) b) Describe four differences between b)

Describe four differences between services and merchandise retailers that create challenges for retailers. Explain these challenges, and give examples to show how services retailers overcome those challenges associated with them. What are the needs that motivate customers to go shopping for both online and offline? List some examples of these needs and propose ways for retailers to satisfy the needs

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