Question: Q1) Analyse the different ways IT systems store and process data for knowledge management, customer relationship management, data management and communication management? (300 words) Q2)

Q1) Analyse the different ways IT systems store and process data for knowledge management, customer relationship management, data management and communication management? (300 words)

Q2) Evaluate how IT systems can be used to support value-added change for improving business operations, performance and sustainability? (300 words)

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