Q1: We often categorize workers based on what they do. Production workers typically perform tasks such as staffing the worlds call centers.

A) True

B) False

Q2: Vails EpicMix program is part of their food service system designed to create the best possible menu.

A) True

B) False

Q3: Which of the following statements is correct regarding organizations and organizational culture?

A) An organizations culture has an impact on how that organization accepts change.

B) Todays organizations, such as Google, tend to have little organization or culture. Their culture is based on anarchy and personal independence.

C) Large and mature organizations tend to have an entrepreneurial culture.

D) Organizational culture has become irrelevant because of information systems and the Internet.

Q4: Referring to Michael Porters five forces model, supplier power and buyer power are two opposing forces that pull against the firm.

A) True

B) False