Q1. What is the primary process if the function involves the handling of petty cash and expenses related to it.

Q2. What is the most appropriate key performance indicator for a sales agent?

Q3. What is the primary and ultimate reason why there is a need for the measurement of productivity and performance?

Q4. One indicator that can be used by the internal auditor or internal audit team to determine that there is compliance or non-compliance to set standards and/or internal controls is

Q5. What could be a secondary process that can be assigned to a function that involves handling and monitoring of Accounts Receivable?

Q6. This term refers to the different standards that have been set up within and across functions, processes and/or units of the organization and that must be complied with and from which measurement will be undertaken to establish a level of assurance that goals and objectives are achieved.

Q7. The performance measurement methods to be used must always be based on