Question: Q10- Experience differentiation: Select one: a. isolates the consumer from the delivery of a service. b. is an extension of product differentiation in the service

Q10-

Experience differentiation:

Select one:

a.

isolates the consumer from the delivery of a service.

b.

is an extension of product differentiation in the service sector.

c.

uses the consumer's senses of vision and sound.

d.

keeps consumers from becoming active participants in the service.

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