Q18. A new project manager has just been assigned a project that is in progress. The project is two weeks behind schedule. The team members are about to be distributed to another project based on original time estimates provided by the functional manager. What is the FIRST step the project manager should take? A) She should first revise the Gantt chart with new timelines. B) She should initially contact the steering committee and begin w ith a new team. C) She should first show sympathy with the current team and delay decision making for another week. D) She should check the project plan for contingencies concerning resources and talk to the functional manager. What are the outputs of the Team Development process? A. Performance improvements, input to performance appraisals B. Input to performance appraisals, reward and recognition systems C. Performance improvements, input to performance appraisals, performance reports Project managers use this conflict resolution technique most often: A. Smoothing B. Confronting C. Norming D. Forcing You are the project manager for a web development project. You hold regular project status meetings and publish status reports on a timely basis. You know that communication is one of your most important functions. As such, all of the following are true except: A. Senders are responsible for sending clear, concise, complete messages. B. Receivers are responsible for understanding the message. C. Communication can be vertical or horizontal or both. D. Effective communication techniques include making eye contact, nodding, and asking clarifying questions