Question: Q2: (a) Why do you think quality breakthroughs are a change in the management style for so many companies? (your opinion) (b) Why do quality

Q2: (a) Why do you think quality breakthroughs

Q2: (a) Why do you think quality breakthroughs are a change in the management style for so many companies? (your opinion) (b) Why do quality companies have a continuous backlog of breakthrough projects? (your opinion) Why aren't breakthroughs free? (c) Why do you think that companies become disillusioned by their failures to implement breakthroughs to improve quality? (d) Why is ROI important when deciding the benefit(s) of improving quality? (e) When making presentations to upper management about the cost of poor quality, what are some guidelines to follow? (6) (1) What are the steps to the nomination process for selecting new quality improvement projects? (4) (g) What is the difference between tackling a quality problem in "elephant-sized projects" & "bite- sized projects"? (h) In a project charter, what is the difference between a problem statement & a goal statement? (1) Is it acceptable for a quality team to elect its leader? What is the other common method for selecting a leader? (1) How do you think the most productive quality team should be rewarded by a company? (your opinion) i.e., trinket, major reward, quietly or with much fanfare, etc

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