Question: Q2: Process Management: Process Mapping (50 marks) a. Draw a Flowchart diagram depicting processes in the case. Your diagrams must depict the following: Main actions

Q2: Process Management: Process Mapping (50 marks) a. Draw a Flowchart diagram depicting processes in the case. Your diagrams must depict the following: Main actions / processes Main decisions Actors (departments) with dedicated swimlanes

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