Q.2

Q.3

2. Use the "Process Flexibility vs. Product Variety" graph, and mark the 3 companies above along the diagonal path of the graph, based on where each company approximately fits (3 points) Process Flexibility H Job Shop Jumbled flow Process segments loosely linked Opportunity COSES Disconnected line flow/jumbled flow but a dominant flow exists Batch (heavy equipment, auto repair) Connected line flow (assembly line) Line Flows (auto assembly auto lube shop) Out-of-pocket costs Continuous Flow Continuous, automated, rigid line flow Process segments tightly linked (oil refinery) Low Low Product High Variety High standardization Commodity products Few major products Many products Low stindardization One of a kind 3. Choose a process that you have experienced recently, and very briefly explain the 4-5 steps from its beginning to completion. Then for one step of your choice from this process, identify one instance of the each of 5 process components (input, flow unit, output, resource, info flow, and buffer if there is any buffer or wait time in front of that step). The process can be any process, but please choose something you personally have recently experienced (4 points)