Question: Q2 (QUEUING). A pizza place is considering opening a drive-through window for customer pickups. It is estimated that at peak times (6-9pm and 1-3 am),

Q2 (QUEUING). A pizza place is considering

Q2 (QUEUING). A pizza place is considering opening a drive-through window for customer pickups. It is estimated that at peak times (6-9pm and 1-3 am), customers will arrive at a rate of 20 per hour. The worker who will staff the window can serve customers at the rate of one every 2.8 minutes. For the peak times, what is the part A Utilization of the window worker based on the worker's max output rate? part B Average number of customers in the waiting line if the waiting time per customer is 30 minutes? Assume the worker's service rate matches with the demand rate part Average customer waiting time in line (in minutes) if averge number of customers is 6? Assume the worker works at the max service rate

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!