Q6: You can break your coaching session down into six simple steps which incorporate the key principles of training. List these steps in order. Ans. Explain purpose and objectives Explain and demonstrate skills Listen to trainee explanation and review understanding Observe trainee demonstration Evaluate trainee performance Provide feedback Q7: Prior to commencing a coaching session, you need to explain the overall purpose and objectives of the coaching to your colleague. What are two things you have to explain to them? Ans. Why What Q8: List three legislative requirements a coach may need to communicate to trainees prior to or during a coaching session. Ans. Principles which underpin skills - communication, selling, coordination, operation of technology. Work health and safety requirements - legislative requirements under WHS laws that are incorporated into organisational procedures. Hygiene requirements - food safety, public health, personal hygiene standards