Qualifications$/$Requirements

$1.$ Knowledge of maintenance and processing operations, policies and procedures, preventive and corrective maintenance,

inventory control and procurement, including plumbing, mechanics, electricity, and electronics as they apply to the

installation, maintenance, repair, and modification of buildings, building systems, and mail processing equipment.

$2.$ Knowledge of Postal policies, procedures, systems, and applications related to scheduling and time and attendance

activities.

$3.$ Knowledge of the provisions of collective bargaining unit agreements related to maintenance operations, including

overtime and grievance arbitration procedure, sufficient to recognize and reinforce actions that facilitate compliance.

$4.$ Knowledge of safety and health policies and practices sufficient to recognize potential safety issues, ensure compliance,

and identify and reinforce actions to maintain a safe industrial work environment.

$5.$ Skill using computers including software applications and programs to access data, create and generate reports and

schedules.

$6.$ Ability to communicate orally and in writing to schedule, coordinate, and distribute work, facilitate individual and group

discussions, set work expectations, and document events such as work order completions, grievances, and accident

investigations.

$7.$ Ability to read and interpret data reports, technical drawings, and perform basic math computations sufficient to understand

and explain how the reports relate to day$-$to$-$day operations.

$8.$ Ability to manage and resolve conflicts, de$-$escalate potentially adverse situations and foster a harmonious work

environment in the midst of stressful conditions, disagreements and interpersonal conflicts while maintaining professionalism.

$9.$ Ability to investigate, troubleshoot and address maintenance issues to ensure optimal equipment performance while

adhering to productivity goals and service standards.

Great news! An expert has answered your question.

Expert$-$verified

Share

$1$st step

All steps

Answer only

Step $1$

Step $2$

Step $3$

Answer

The role requires:

Technical expertise: Maintaining buildings, mail equipment $($plumbing$,$ mechanics, electricity, electronics$).$

Operational knowledge: Postal procedures, safety, schedules, contracts.

Strong communication: Scheduling, explaining tasks, documenting issues.

Problem$-$solving: Investigating, troubleshooting, resolving maintenance issues.

Conflict resolution: Diffusing tension, maintaining a positive work environment.

Essentially, it's a demanding multi$-$skilled role for someone who thrives in technical, operational, and interpersonal challenges.

Was this solution helpful?

What would you like to do next?

Send my question to a subject$-$matter expert.

Feel free to make any c