Qualitative forecasting uses ____ to predict future events. Select one: a. budgets b. expert opinions c. mathematical models d. statistical analyses e. surveys Javier and his team of engineers have gone through the blueprint of a new commercial complex and have underlined major issues that could crop up when work starts at the site. They have also thought of possible fixes to the issues. This is an example of Select one: a. benchmarking b. operational planning c. functional planning d. tactical planning e. contingency planning Royal Dutch/Shell uses scenario planning to explore what the company would do if and when its oil supplies run out. For Royal Dutch/Shell, the benefits of scenario planning include which of the following? Select one: a. It helps the organization to plan ahead to make major adjustments in strategies and operations b. It conditions the company's executives to think. c. It enables the company to be better prepared than competitors for future shocks. d. All of the above e. None of the above