Qualitative Process Analysis Tools and Techniques

Lab Report Requirement: Using the Fishbone Diagram $(6$Ms$)$ for Qualitative Process Analysis

Objective:

Students will learn to use the Fishbone Diagram $($Ishikawa Diagram$)$ to identify and analyze potential causes of a problem in a business process. This activity will focus on the $6Ms$ : Manpower, Methods, Machines, Materials, Measurement, and Milieu $($Mother Nature$/$Environment$).$ This lab activity will help students develop skills in qualitative process analysis, critical thinking, and problem$-$solving.

Instructions:

Problem Identification $(5$ marks$)$:

Select a business process or problem within your chosen organization or hypothetical scenario.

Clearly state the problem $($issue$)$ in a concise manner.

Constructing the Fishbone Diagram $(10$ marks$)$:

Create a Fishbone Diagram using a digital tools $($e$.$g$.,$

Draw.io$,$ Miro, or MS Visio$).$

In the

Draw.io application, use the Fishbone template found under the Business category.

Label the main branches of the diagram with the $6$Ms: Manpower, Methods, Machines, Materials, Measurement, and Mother Nature $($Environment$).$ See pattern below:

Under each branch, brainstorm and list at least three potential causes related to the problem.

Analysis of Causes $(10$ marks$)$:

Select the most significant cause from each of the $6M$ categories. $(5$ marks$)$

Provide a brief explanation $(2-3$ sentences$)$ for why these causes are significant. $(5$ marks$)$