Question: Quality aims at satisfying both internal and external customers. Which of the following can be considered as customers of the higher education system: Government regulatory

Quality aims at satisfying both internal and

Quality aims at satisfying both internal and external customers. Which of the following can be considered as customers of the higher education system: Government regulatory bodies O Parents Students O All of the above Benchmarking is used by organizations as a Discontinuous improvement O Sporadic improvement tool. Intermittent improvement Continuous improvement

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