Quality Assurance Problem Solving: Fishbone Diagram The problem is shown below. Please do not procrastinate as a partial submission will result in a zero grade for this question. Additional information about a Cause-and-Effect diagram may be found in your book on page 88. You will have to think outside the box a little bit, be creative but within the scenario below. Create a cause-and-effect diagram with at least 4 categories and at least 4 causes per category for the problem: A local tire and auto repair service center has noticed that its customer base is shrinking. Naturally, this concerns the manager and owner. Together they have studied the market and determined that there is no new competition in the area. Based on some random conversations with customers, they feel the issue might revolve around customer service. Since customer service perceptions are based on employee actions, the manager and owner have decided to involve all of their employees in creating a cause-and- effect diagram for the problem: Customers are dissatisfied with their experience at the store