Question: Quality control is an effective tool used to reduce cost by controlling factors that increase cost during operations. Locate an article from a scholarly journal

Quality control is an effective tool used to reduce cost by controlling factors that increase cost during operations. Locate an article from a scholarly journal or a news article that discusses the application of a Best Practice; Total Quality Management (TQM), or Statistical Process Control (SPC), Six Sigma, or similar program to make a business decision intended to reduce cost or increase quality. Analyze the article and, more specifically, address the following points:

  • How could company policies or operating procedures harmonize with the new program.
  • How was the effectiveness of the new program determined.
  • How were rewards or incentives used to promote the new program.
  • Determine the probability the new program will succeed.

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