Question: quality control Problem 2: Construct a Pareto diagram for the analysis of external failure costs for a wireless telephone manufacturer using the following data (Chapter

quality control Problem 2: Construct a Pareto

quality control

Problem 2: Construct a Pareto diagram for the analysis of external failure costs for a wireless telephone manufacturer using the following data (Chapter 4). : Dollars in (Thousands) Type of Cost Customer complaints Returned goods Retrofit costs Warranty claims Liability costs Penalties Customer goodwill 20 30 50 90 10 5 25

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