Quality Control: Total Quality Management

$($

TQM

$)$

$$is best described as:

a

$)$

$$A system that only the quality control department follows

b

$)$

$$A management approach focusing on short

$-$

term goals

c

$)$

$$A management approach to long

$-$

term success through customer satisfaction

d

$)$

$$A quick

$-$

fix solution for quality issues

Project Management: The Critical Path Method

$($

CPM

$)$

$$is used in project management to:

a

$)$

$$Determine the longest sequence of tasks in a project

b

$)$

$$Calculate the total cost of a project

c

$)$

$$Assign tasks to team members

d

$)$

$$Evaluate project risk

Supply Chain Management: Which of the following is not a key component of Supply Chain Management?

a

$)$

$$Procurement

b

$)$

$$Distribution

c

$)$

$$Marketing

d

$)$

$$Logistics

Operations Strategy: Which of these is not typically considered a strategic decision in operations management?

a

$)$

$$Facility location

b

$)$

$$Machinery and equipment

c

$)$

$$Workforce size

d

$)$

$$Daily production targets

Lean Management: Lean management aims to:

a

$)$

$$Increase the number of employees in the organization

b

$)$

$$Maximize product features

c

$)$

$$Reduce waste and increase efficiency

d

$)$

$$Focus on high

$-$

end technology implementation

Process Design: Which of the following is not a type of process design in operations?

a

$)$

$$Job shop

b

$)$

$$Batch production

c

$)$

$$Continuous production

d

$)$

$$Hierarchical structuring

Capacity Planning: In operations management, capacity planning is used to:

a

$)$

$$Determine the maximum output possible

b

$)$

$$Calculate financial budgets

c

$)$

$$Plan employee vacations

d

$)$

$$Design new products

Six Sigma: Six Sigma is a set of techniques and tools for process improvement aiming to:

a

$)$

$$Reduce process variation and defects

b

$)$

$$Increase the number of employees

c

$)$

$$Focus solely on profitability

d

$)$

$$Decrease customer satisfaction

Operations Research: Operations research primarily uses which of the following to aid in decision

$-$

making?

a

$)$

$$Intuition and experience

b

$)$

$$Statistical analysis and mathematical models

c

$)$

$$Historical data only

d

$)$

$$Employee surveys and feedback