Question: Quality costs for services include: Multiple Choice 1- External failure costs only. 2- Prevention costs, appraisal costs, internal failure costs, and external failure costs. 3-

Quality costs for services include:

Multiple Choice

1- External failure costs only.

2- Prevention costs, appraisal costs, internal failure costs, and external failure costs.

3- Prevention costs and appraisal costs only.

4- Prevention costs, appraisal costs and internal failure costs only.

5- Appraisal costs and internal failure costs only.

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