Question: Quality must be defined for each product based on what the customer wants in the product through measurable characteristics and their limits of variability. These

Quality must be defined for each product based on

Quality must be defined for each product based on what the customer wants in the product through measurable characteristics and their limits of variability. These product features, which must be measurable, are known as Voice of Customer O Critical-to-Quality Characteristics Total Quality Cost Performance Quality

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