Question: Quantifiable values that validate how effectively an organization is accomplishing significant business objectives are called key indicators ( KPIs ) . For example, a KPI

Quantifiable values that validate how effectively an organization is accomplishing significant business objectives are called key

indicators

(

KPIs

) .

For example, a KPI for an e

-

commerce business might measure how well they meeting customer expectations. A KPI can be established that tracks the frequency that the customers are receiving the exact products they ordered.

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