Question $1$

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Which of the following pertains to productivity improvement?

Tightening the inspection at the final assembly so that defects are detected and rectified

Simplifying the order inquiry process so that the response time improves

Adding one more machine in the manufacturing shop so that customer commitments are met with more reliability by minimizing the ill effcts of machine breakdowns

All of the above

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Question $2$

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Which of these will be addressed if we pursue a value stream mapping?

The problems faced by the supplier in manufacturing the component that he supplies to the organization

The lack of motivation faced by the employees in the organization

The choice of an appropriate person as the CEO of the company

Stepping up of the value engineering execises in the organization

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Question $3$

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Which of the following is classified as value added activities in a hospitality services $(5-$ star hotel$)$ firm?

Coordination meetings among the user departments to ensure that guest requests are quickly responded

Stocking large quantities of linens and towels so that the guests are not disappointed on the availability of these

Introducing a new two$-$step verification procedure of the menu to be delivered as room service to ensure it is as per order

None of the above

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Question $4$

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Which of the following best describes the core benefit arising out of a lean implementation?

The employees will be more aware of the problems in their work area

The work place will become more cleaner and orderly

The organization will be able to increase the output with the available resources

The waste churning out of the process will increase

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Question $5$

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Which of the following statements is true with respect to the performance metrics useful for productivity improvement?

Cost of quality can be a useful measure for improvements conducted in one department of a company

When the number of the indirect labor increases in relation to the direct labor, the productivity increases

When the lead time to work content in a process is nearly equal, the process is likely to have very little waste

When the First Pass Yield is more, we have greater opportunity to detect defects in the process when it is executed