Question: Question 1 0 3 pts Darla has just checked with her customer, the manager of a commercial office building, to ensure that the HVAC installation

Question

10

3

pts

Darla has just checked with her customer, the manager of a commercial office building, to ensure that the HVAC installation proceeded as scheduled. She asks if there are any, questions or concerns about the new system, and how she can be of further service. Darla's actions are an important part of

handling objections.

qualifying the customer.

-

.

the approach.

rapport building.

Question 10 3 pts Darla has just checked with her customer,

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