Question $10$

Identify how a Key Performance Indicator $($KPI$)$ is different than a Critical Success Factor $($CSF$).$ Please select ALL applicable answers.

$$ KPI's are more generalized than CSF$\text{'}$s

KPI's show progress for a specific CSF

KPI's are directly related to a Strategy, but CSF$\text{'}$s are directly related to Goals

KPI's indicate success or failure while CSF$\text{'}$s outline what must be done to achieve success

KPI's are always created before CSF$\text{'}$s