Question: Question 1 0 ( True or False ) Return on Investment ( ROI ) is an external KPI. 3 pts True False Question 1 1

Question 10
(True or False) Return on Investment (ROI) is an external KPI.
3 pts
True
False
Question 11
3 pts
When discussing outsourcing challenges, problems in reforming an internal IT department are associated with which of the following?
Length of Contract
Conflicting Time Zones
Threat to Competitive Advantage
Loss of Confidentiality
Question 10 (True or False) Return on Investment (ROI) is an

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