Question: Question 1 0 When evaluating service quality, refers to the knowledge and courtesy of employees and their ability to convey trust. heterogeneity tangibility responsiveness assurance

Question 10
When evaluating service quality, refers to the knowledge and courtesy of employees and their ability to convey trust.
heterogeneity
tangibility
responsiveness
assurance
Question 10 When evaluating service quality, refers to the knowledge and

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