Question 1 (0.5 points)

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A boundary-less world in which goods and services are produced and marketed world wide is known as:

Question 1 options:

	The global village
	The transnational community
	International business
	E-commerce

Question 2 (0.5 points)

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A company uses outside firms to provide necessary products and services; this is known as:

Question 2 options:

	Outsourcing
	Downsizing
	Reengineering
	Rightsizing

Question 3 (0.5 points)

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A leader who centralizes authority, dictates work methods and makes unilateral decisions is:

Question 3 options:

	Democratic
	Laissez-faire
	Autocratic
	Democratic-consultative

Question 4 (0.5 points)

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A management approach in which objectives are set jointly by managers and employees is:

Question 4 options:

	Kaizen
	Downsizing
	Reengineering
	Management By Objectives (MBO)

Question 5 (0.5 points)

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According to research, as managers move up they generally spend more of their time:

Question 5 options:

	Leading
	Controlling
	Traveling
	Planning

Question 6 (0.5 points)

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According to research, first line managers generally spend most of their time:

Question 6 options:

	Leading
	Controlling
	Organizing
	Delegating

Question 7 (0.5 points)

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An effective control system ensures that activities are performed so that they:

Question 7 options:

	Motivate employees
	Maximize short term profits
	Lead to achievement of organizational goals
	Maximize production

Question 8 (0.5 points)

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Analysis of an organization's strengths, weaknesses, opportunities and threats is:

Question 8 options:

	MBO
	MBWA
	SWOT analysis
	SWAT analysis

Question 9 (0.5 points)

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Corporate social responsibility goes beyond social obligation by adding:

Question 9 options:

	An ethical imperative
	A profit motive
	Family-friendly benefits

Question 10 (0.5 points)

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Defining goals, strategizing, developing a comprehensive planning hierarchy is which management process?

Question 10 options:

	Planning
	Leading
	Organizing
	Controlling

Question 11 (0.5 points)

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For Management the most useful theory of motivation is:

Question 11 options:

	Vroom's Expectancy Theory
	Path-goal theory
	Leader-participation theory
	Transactional leadership theory

Question 12 (0.5 points)

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If ___________theories are correct, anyone can be trained to be a leader.

Question 12 options:

	Trait
	Behavioural
	Contingency
	Transactional

Question 13 (0.5 points)

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Managers differ from operatives, or front-line employees, primarily because they:

Question 13 options:

	Take all the flack
	Are legally permitted to mess up workers' lives
	Direct or guide the activities of others
	Take care only of their own tasks

Question 14 (0.5 points)

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Men tend to use a more_____________ style of leadership.

Question 14 options:

	Task-centred
	Organization-centred
	Customer-centred
	Management-centred

Question 15 (0.5 points)

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Monitoring performance, comparing it with planned goals and correcting significant deviations is:

Question 15 options:

	Planning
	Organizing
	Leading
	Controlling