Question: Question 1 1 / 1 5 A panicked customer calls a towing company because her vehicle stalled and she's on the shoulder of a busy

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A panicked customer calls a towing company because her vehicle stalled and she's on the shoulder of a busy highway. The customer service representative begins asking her a standard set of questions so that he can dispatch a tow truck to her. The customer gets flustered because she's unsure of where she is

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Question 11/15 A panicked customer calls a towing company because her

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