QUESTION $1$

$1\mathrm{.}1$ Define decision making as it relates to total quality. Evaluate the advantages and disadvantages of employee involvement in decision making.

$1\mathrm{.}2$ Appraise the Theory of Constraints continual improvement approach, and how it differs from other approaches.

$1\mathrm{.}3$ Assess the significance and the inhibitors of statistical process control.