Question: Question 1 1 ( 2 . 5 points ) The phase of post - acquisition process that includes investigating the formation of brand expectations is

Question 11(2.5 points)
The phase of post-acquisition process that includes investigating the formation of brand expectations is
product disposition
satisfaction/dissatisfaction
product usage
consumer complaining
Question 12(2.5 points)
A problem may exists because
the product no longer works
all are correct
you have run out of a product
the product is no longer in style
Question 11(2.5 points) The phase of post-acquisition process that includes investigating

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