Question $1$: $13$ marks

Question $1\mathrm{.}1$

Many software products suffer from interaction design errors that are annoying to users because they do not follow fundamental design principles. As an interaction designer, how can you ensure that software products are designed to provide a good user experience? $(2$ marks$)$

Question $1\mathrm{.}2$

There is a fine line between an interaction that works and one that is usable. Designing interactions that work and are usable is achievable if design principles are appropriately applied. Discuss the design principles that guide interaction design. $(5$ marks$)$

Question $1\mathrm{.}3$

Identify and discuss five usability goals. Also, provide one positive or one negative comment regarding the usability of myUnisa that you have experienced for each of the goals. $(6$ marks$)$