QUESTION $1$

$(15$ Marks$)$

$1\mathrm{.}1$ Explain the concept of Supplier Relationship Management $($SRM$).$

$1\mathrm{.}2$ The above case study presents positive outcomes of building supplier relationships but with all the advantages, there are also disadvantages that need to be taken into account.

Explain the advantages and disadvantages of Supplier Relationship Management.

QUESTION $2$

$(15$ Marks$)$

There are three levels of management that are responsible for three types of decisions and have three types of information support systems to assist with decision making. Explain these three levels of management, the types of decisions each level is responsible for and the information systems that support these three management levels.