Question $11$

Based on the $CH14$ supporting article $($Texts and E$-$Mails Vs$.$ Oral Communication$),$ which of the following statements is incorrect?

Many managers don't take the time to assess how employees prefer to communicate.

Having a written policy on the methods workers should use to communicate is vital.

Ninety$-$one percent of people who text say they prefer doing that to leaving a message on voicemail.

Since e$-$mail and texting are so commonplace, companies don't have to seek legal counsel when adding them to a company's communications policy.