Question $11($Mandatory$)(2$ points$)$

In choosing the appropriate tone, $\_\_\_\_\_.$

Question $11$ options:

a$)$

use a semiformal tone when you want to sound conversational

b$)$

use a formal tone with subordinates

c$)$

use an informal tone with superiors

d$)$

use a negative tone when conveying bad news

e$)$

when in doubt, avoid being too casual

Question $12($Mandatory$)(9$ points$)$

In responding to persuasion, there are generally three types of responses, and there are three basic strategies for connecting with the audience to get a response. List and briefly describe $($in a few words$)$ each of the connection strategies and which type of response to expect from each.

Question $12$ options:

Question $13($Mandatory$)(2$ points$)$

In managing project risks, once you have identified potential risks at the beginning of a project, you do not need to repeat that task later.

Question $13$ options:

True

False

Question $14($Mandatory$)(2$ points$)$

Project risk management focuses solely on the downside of risk that results from unexpected problems or threats.

Question $14$ options:

True

False

Question $15($Mandatory$)(2$ points$)$

A conclusion is a good place to $\_\_\_\_\_.$

Question $15$ options:

a$)$

provide an overview

b$)$

announce the topic of the document

c$)$

present the writer's viewpoint

d$)$

add new information

e$)$

take a position, make recommendations, or suggest further research

Question $16($Mandatory$)(2$ points$)$

A coherent paragraph will have $\_\_\_\_\_\_\_.$

Question $16$ options:

a$)$

a topic sentence embedded in the middle

b$)$

an accessible line of reasoning

c$)$

few transitions

d$)$

no concluding sentence

e$)$

All of the above are correct

Question $17($Mandatory$)(2$ points$)$

An effective comparative analysis $\_\_\_\_\_\_\_.$

Question $17$ options:

a$)$

avoids the block pattern of discussion

b$)$

makes comparisons based on indefinite criteria

c$)$

gives each item balanced treatment

d$)$

avoids using examples to clarify points

e$)$

All of these answers are correct

Question $18($Mandatory$)(10$ points$)$

Match the project phase on the left with the typical tasks performed on the right.

Question $18$ options:

Monitoring and Controlling

Closing

Executing

Planning

Initiating

$1.$

Answering questions, such as: What are we going to do$?$ How are we going to do it$?$ How will we know when we're done?

$2.$

Ensure project acceptance from client; document overall project performance; gather and document lessons learned; close out contracts; transition resources out of project

$3.$

Define the project; identify stakeholders; develop project scope; estimate the cost; plan resources

$4.$

Tracking ongoing project progress; reporting on performance; managing the project schedule, scope, and budget

$5.$

Launch the project; gather the project team; develop and manage the project team; explain the project guidelines; execute the project plan

Question $19($Mandatory$)(2$ points$)$

All of the following are common sources of wordiness, except which one?

Question $19$ options:

a$)$

strong verbs

b$)$

qualifiers

c$)$

prepositional phrases

d$)$

nominalizations

e$)$

weak verbs

Question $20($Mandatory$)(5$ points$)$

List the typical steps for managing project risk. $($You do not need to provide any descriptions$)$

Question $20$ options:

Question $21($Mandatory$)(2$ points$)$

Effective technical descriptions $\_\_\_\_\_.$

Question $21$ options:

a$)$

incorporate numerous emotional details

b$)$

include a title, brief introduction, a sequence of topics, and a conclusion

c$)$

include many digressions

d$)$

rely on text only

e$)$

All of these answers are correct

Question $22($Mandatory$)(2$ points$)$

Support paragraphs $\_\_\_\_\_\_.$

Question $22$ options:

a$)$

rarely have topic sentences

b$)$

should never be able to stand alone in meaning

c$)$

typically have an introduction$-$body$-$conclusion structure

d$)$

are the same as concluding paragraphs

e$)$

None of the above are correct

Question $23($Mandatory$)(2$ points$)$

Strategies for writing helpful instructions include all of the following, except which one?

Question $23$ options:

a$)$

logically ordering steps

b$)$

offering examples

c$)$

omitting background

d$)$

providing troubleshooting advice

e$)$

incorporating visual elements

Question $24($Mandatory$)(2$ points$)$

An inefficient writing style is not only difficult to read, but also potentially unethical when it confuses the audience.

Question $24$ options:

True

False

Question $25($Mandatory$)(2$ points$)$

Specifications help ensure $\_\_\_\_\_.$

Question $25$ options:

a$)$

quality

b$)$

consistency

c$)$

safety

d$)$

All of the above are correct

e$)$

only $\text{'}$a$\text{'}$ and $\text{'}$c$\text{'}$ are correct