Question: QUESTION 1 1 Ned notices that sometimes when he goes to his favorite restaurant he gets great service, but other times the service is terrible.

QUESTION

11

Ned notices that sometimes when he goes to his favorite restaurant he gets great service, but other times the service is terrible. This best illustrates which characteristic of services?

inconsistency

consumability

intangibility

perishability

compatibility

QUESTION 11 Ned notices that sometimes when he goes to his

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