Question: Question 1 1 p t s According to the chapter, which of the following is TRUE about apologies? We can usually anticipate when an apology

Question 1
1pts
According to the chapter, which of the following is TRUE about apologies?
We can usually anticipate when an apology is needed.
Written apologies are less formal than spoken apologies.
Apologizing is a leadership skill.
Organizations who apologize typically have less financial success.
Question 1 1pts According to the chapter, which of the following

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